Shipping Policy

Shipping Policy
Last Updated: 02/13/24

At Modista Thirty-One, we are committed to providing you with a seamless shopping experience. Below, you’ll find details about our shipping process, estimated delivery times, and what to expect when placing an order with us.

Processing Time
All orders are processed within 2-3 business days (excluding weekends and holidays).
If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout and vary based on location and selected shipping speed. Estimated delivery times are as follows:

Shipping Method Estimated Delivery Time Cost
Standard Shipping 3 business days $8.98
Expedited Shipping 2 business days $11.38
International Shipping 7-14 business days $57
Free shipping is available for U.S. orders over $250.
International shipping rates vary by country and will be calculated at checkout.

Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24-48 hours for tracking updates to reflect on the carrier’s website.

International Shipping
Customers are responsible for any customs, duties, or import taxes imposed by their country. Delivery times may vary due to customs processing.

Shipping Address & Changes
Ensure your shipping address is correct before completing your order.
We are not responsible for orders shipped to incorrect addresses entered at checkout.
If you need to update your address after placing an order, please contact us at info@modistathirtyone.com within 24 hours, and we will do our best to accommodate changes.

Lost, Stolen, or Delayed Packages
Modista Thirty-One is not responsible for lost or stolen packages once marked as “delivered” by the carrier.

If your package is delayed or missing, please contact the shipping carrier directly. If additional assistance is needed, reach out to us at info@modistathirtyone.com

Returns & Exchanges
For information on returns and exchanges, please refer to our Return & Exchange Policy page.

Contact Us
If you have any shipping-related questions, please reach out to us at hello@modistathirtyone.us.